FutureTrans is following this story closely. As logistics providers struggle with the rising cost of transportation, supply chain stalls and communication errors – there is even greater pressure on 3PL’s to provide quick, accurate service. If you are not using a Transportation Management System you could be losing customers trying to keep up with managing your business performing manual tasks (phone calls, and emails). If you are tired of chasing your freight and would like to meet market demands, let FutureTrans put the power of a TMS into your hands. FutureTrans is a cloud-based software that will help you gather and review all of your rates on one screen, select the best price, click it and ship it. Plus, tracking shipments is instant and communication with customers is seamless. Take advantage of our 30-day free trial and schedule a demo today.
3PL CANNOT HANDLE ORDER SURGES
Problem: Whether it’s a seasonal change or a sale, if your 3PL partner isn’t prepared or lacks the adequate warehouse space to take in more inventory to complete orders, then you risk your reputation being damaged when they likely bumble the order.
SLOW TURNAROUND TIME
Problem: Many order fulfillment companies do not have the capabilities to fulfill orders within the same day, delaying your product from going to valuable customers. In today’s world, it is all about speed and quick turnaround time—your customers are depending on you.
Problem: Rising shipping costs with a lack of transparency as to why can be frustrating for any business. You should be making money on transactions, not paying an arm-and-a-leg just to get goods to customers.
Problem: When your 3PL sends the wrong item, wrong quantity, or sends an order to the wrong address entirely, it reflects poorly on your business. One mistake can mean future lost business.
LACK OF COMMUNICATION
Problem: If you have a question or concern, nothing is more frustrating than a 3PL company that is hard to reach. In many cases, it’s a matter of a thinly-stretched workforce where they don’t have the manpower to give every client the attention they deserve.
READ MORE FROM THE FULL POST: https://www.tagglogistics.com/resources/top-5-problems-logistics-providers/ – tagglogistics.com,